DBA24x7 Services
- Overview
- DBA Services Portfolio
- Key Differentiators
- Our Value Proposition
- Implementation Methodology
- Support Model
- Coverage Plans
- Specific Engagements
- Case Studies
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Alex C. Durosky,
Unix / Database Administrator,
International Shipholding Corporation
Unix / Database Administrator,
International Shipholding Corporation
Implementation Methodology
Idhasoft uses a Dual Primary Methodology (DPM) that features the services of highly trained DBAs. The Onshore Lead Account Manager DBAs are equipped with an average of 15+ years of experience, while the Offshore Primary Operational DBAs are equipped with an average of 5+ years of experience.
How Dual Primary Methodology Works
Each customer is designated two primary DBAs: one onshore and one offshore, so access to a primary DBA is available 24 hours a day.
Onshore DBAs
Lead Customer Account Manager DBAs provide expert level assistance to offshore DBAs.
- Oracle Certified Master and Oracle Certified Professional level DBA leadership.
- Onshore DBAs with over 15 years average experience in
- - Oracle advanced database administration
- - High availability technologies with RAC and Data Guard
- - Advanced backup and recovery with RMAN
- - Database and application tuning
- - Sarbanes-Oxley implementations
- - Oracle Applications implementations
- Real-world consulting combined with Oracle University instructing experience
Offshore DBAs
Senior-level offshore DBAs provide round-the-clock database administration coverage.
- Broad range of database technology experience
- - RAC
- - Data Guard
- - Backup and recovery with RMAN
- - Performance tuning
- - Oracle Applications
- Continuous monitoring and ongoing problem resolution diagnosis and detection
- Provide ongoing status updates to onshore Lead Customer Account Manager DBA